7-day easy exchange
If the size does not fit or you received a wrong or damaged item, you can request an exchange or return within 7 days of delivery.
Conditions
- The item must be unused, unwashed and in its original packaging with tags attached.
- Unstitched fabric must be uncut and in original folds.
- Sale items are exchangeable for size only, unless damaged or incorrect.
- Accessories and customised/altered items cannot be returned.
How to request
- Message us on WhatsApp or use the contact form with your order number and clear photos of the item.
- Our team will approve the request and share return instructions within 24 hours.
- Once we receive and inspect the item, your exchange is dispatched or your refund is processed within 5–7 working days.
Refunds
For damaged or incorrect items, the full amount including delivery charges is refunded via bank transfer, Easypaisa or JazzCash. For size exchanges, return courier charges are borne by the customer.
Last updated: 23 Sep 2026